STORE POLICY
Customer Care
Customer care is at the heart of our commitment to you. At Shiza, we prioritise your satisfaction and aim to provide exceptional support at every step of your journey with us. Whether you have questions about our products, need assistance with your order, or encounter any issues, our dedicated customer care team is here to help. We pride ourselves on responding promptly to your inquiries, ensuring that your concerns are addressed with care and efficiency. Your feedback is invaluable to us, as it helps us improve our services and meet your needs better. We are dedicated to making your experience with us as pleasant as possible, and we look forward to serving you with the utmost care and attention to detail.
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Our customer support team is available to assist you via email during our business hours. You can reach us at customer@shiza.co. If you need assistance with your order, whether it's tracking, making changes, or addressing any issues, our team is here to help. Contact us at customer@shiza.co, and we'll provide the necessary guidance and support.
Privacy & Safety
We take your privacy and security seriously. Your personal and financial information is protected through industry-standard encryption and security measures. We do not share your information with third parties. For more information, please refer to our Privacy Policy.
Wholesale Inquiries
For wholesale inquiries, we welcome the opportunity to collaborate with businesses looking to carry our products. At Shiza, we offer only high-quality women's clothing and are committed to providing excellent service to our wholesale partners. Whether you're a retailer, distributor, or business owner interested in purchasing our products in bulk, we are here to accommodate your needs. Our dedicated team is ready to assist you with pricing, product availability, and any other information you may require to make informed decisions for your business.
Please reach out to our wholesale team at info@shiza.co to discuss your specific requirements and explore the possibilities of a mutually beneficial partnership. We look forward to the opportunity to work with you and provide our exceptional products to your customers.